Hotlines

Homeless Family Rights Hotline: 1 (800) 649-9125

Areas of Practice: City-wide back-up support to all Legal Aid and Legal Services offices. City-wide litigation and advocacy on behalf of homeless families with children and homeless single adults to obtain emergency housing, public assistance benefits, special grants, and permanent housing relocation.

When to Call: Telephone intake for homeless families with children every Tuesday from 10:00am 12:00 pm. Emergencies at all other times.

Employment Law Project Hotline: 1 (888) 218-6974

Areas of Practice: City-wide legal services to low-wage and immigrant workers. The Project handles employment matters in federal and state courts, the U.S. Equal Employment Opportunity Commission, the U.S. Department of Justice, and the New York City Commission on Human Rights. Project staff members handle claims involving wage and hour violations under the Fair Labor Standards Act, the Family and Medical Leave Act, pensions, discrimination based upon criminal convictions,  immigrant status, severance agreements, and employment-based health insurance and disability benefits. Project staff attorneys and paralegals represent clients in Unemployment Insurance hearings and appeals. Staff members provide legal support to various community organizations that serve low-wage and immigrant workers.

How To Apply: Applicants for legal services should call the hotline number and leave a brief message of his/her legal problem and a telephone number.  A staff member will call to conduct a screening interview.

Immigration Law Unit Hotline:(212) 577-3456

Areas of Practice: Non-citizen New Yorkers detained by the Immigration and Customs Enforcement (ICE) at the Bergen, Monmouth, Hudson and Sussex County Jails in New Jersey and/or their family members, may call for advice and possible legal representation on their cases. Immigrants detained at other immigration detention facilities and in upstate New York prisons and/or their family members can call the hotline for advice only.

When to Call: The hotline operates on Wednesdays and Fridays from 1:00p.m. - 5:00 p.m. Collect calls from detention facilities and prisons are accepted. Non-citizens with pending Immigration court cases at 26 Federal Plaza or 201 Varick Street (non-detained) should go to the Immigration Representation Project (IRP) on the 12th floor at 26 Federal Plaza, room 1207. Screening is held one week a month, Tuesday through Friday, from 9-11 a.m. Call (212) 577-3300 to obtain the schedule for IRP screening days. Appointments for all non-court cases are made through the Immigration Law Unit's Legal Assistance outreach program (212) 577 3300).

Low-Income Taxpayer Clinic Hotline: (212) 426-3013

Areas of Practice: The LITC provides free representation and advice to low-income taxpayers who have disputes with the Internal Revenue Service or New York State Department of Taxation & Finance. The LITC can assist you with income tax audits, appeals, court proceedings, or collection matters. Tax issues include earned income credit, child tax credit, filing status, dependency exemptions, innocent spouse relief, employee classification and more. When calling the hotline, please have with you: your current income records, including pay stubs; your Social Security card; any tax bills, letters, or notices from the IRS or the U.S. Tax Court; and your tax return for the year in question.

When to call: Leave a message with your name and a telephone number where you can be reached between 8:00 a.m. and 6:00 p.m. A trained staff member will return your call as soon as possible.