Resolving Problems & Disagreements

If a parent has a disagreement with the Early Intervention staff at any stage of the process or if the Early Intervention Program is not providing the services listed on the child’s IFSP, the parent should speak to the Service Coordinator. The parent can also reach out to the appropriate Early Intervention borough director.

If these steps fail, the parent also has the right to:

• ask for mediation
• request an impartial hearing
• file a system complaint